1. Policy

In order for a person to be eligible for registration for sight loss with the Local Authority, the person must be in receipt of a Certificate of Vision Impairment (CVI) or prior to 2003 a BD8 form which has been signed by their Consultant Ophthalmologist or surgeon at the hospital.

There are two categories of registration for sight loss:

  1. Sight impaired (partially sighted);
  2. Severely sight impaired (blind).

Eligibility for registration is the decision of the Consultant Ophthalmologist or Surgeon, not the specialist workers in the Disability Team.

Receipt of a signed CVI does not mean that a person is registered; further consent to be placed on the register is required from the individual. The service user will be contacted by a specialist worker from the Disability Team to gain consent and discuss registration.

2. Procedural Steps

Step Action By Whom
Checking Registration Eligibility:
1. If a request for registration is received at the Wilson Centre or one of the Customer Service Centres, the person should be redirected to the Disability Team and all appropriate methods of contact given i.e. phone, fax, email etc. Advice Officer or Duty worker in any team
2. Check on CareFirst to see if the person is already registered and update personal details. Duty Sensory Worker, Disability Team
3. If the person has never been seen by a Consultant Ophthalmologist, they are not eligible for registration. Refer them to their GP for an eye test and ask them to call back once they have been seen at the Ophthalmology Department. Duty Sensory worker, Disability Team
4. Registration log will be completed and number allocated to the person. Specialist Worker, Disability Team
5. CareFirst classification will be updated and registration number recorded. Specialist Worker, Disability Team
6. CVI allocated to named worker. Senior Practice Advisor (Sensory)
7. The CVI will then be allocated to a named worker who will contact the person and arrange to complete a registration visit and, if appropriate, complete an assessment of their immediate needs. Specialist Worker, Disability Team
8. Send service user a yellow registration card, which states registration category, with a covering letter regarding possible concessions and how to apply. Specialist Worker, Disability  Team
9. Explain about any relevant services available to the person and gain consent to refer on to any services to assist in meeting the needs of the person. Specialist Worker, Disability Team
10. Make follow-up visits as appropriate, to assess for, and produce, rehabilitation packages and equipment to meet the sight loss needs of the person. Specialist Worker, Disability Team
11. Assess for additional support to meet the person’s sight loss needs. Specialist  Worker, Disability Team
12. All information will be provided in an accessible format such as E-mail, Braille, Large print, Moon, Audio. Specialist Worker, Disability Team
Replacement Registration Cards:
13. On receipt of a request for a replacement registration card, check CareFirst to see if the service user is already registered and update personal details. Duty worker, any team, or Advice Officer, Wilson Centre
14. If there is no record of an existing registration on CareFirst, refer the service user to their GP for an eye test and ask them to call back once they have been seen at the Ophthalmology Department. Duty Sensory Worker
15. If they are registered, contact the Disability Services Team to request a replacement registration card. Duty worker, any team, or Advice Officer, Wilson Centre
16. Complete the registration log and a new number will be allocated to the person. Specialist Worker, Disability Team
17. Update the CareFirst classification and new registration number recorded. Specialist Worker, Disability Team
18. Send service user a yellow registration card which states registration category, with a covering letter regarding possible concessions and how to apply. Specialist Worker, Disability Team
19. Discuss hearing loss with customer to determine as to whether they require further assessment of their sensory needs. Specialist Worker, Disability Team
Change of Personal Details:
20. If a person changes address or move out of the Local Authority area, the Disability Team should be informed so the disability register can be updated. All Staff