SCOPE OF THIS CHAPTER
This procedure applies to any employee of Hull City Council involved in delivering any stage of the Blue Badge Scheme.
The aim of the Blue Badge Scheme is to help disabled people with severe mobility problems to access goods and services by enabling them to park close to their destination. The scheme is open to eligible disabled people irrespective of whether they are travelling as a driver or a passenger.
The scheme provides a national range of on-street parking concessions to blue badge holders. It allows them to park without charge or time limit in some otherwise restricted on-street parking locations and allows them to park on yellow lines for up to three hours unless a loading ban is in place. It does not confer any automatic concessions in off street parking facilities.
2. Procedural Steps
|1.||There are a number of routes into the blue badge assessment process and a number of different people who will carry out assessments. These are set out below:|
||Customer Service Advisor|
||Long Term Support Team Service Support Staff|
||Blue Badge Co-ordinator / Long Term Support Team Service Support|
||Children and Families Service|
||Long Term Support Team Operational Manager|
||Long Term Support Team Service Support|
|2.||Upon receipt of a DS1500 issued by Hull and East Riding Health Authority, the customer is automatically eligible for a badge. The application form will be completed by telephone and the customer invited to attend the office to have a photograph taken. In exceptional cases a home visit can be arranged to do this. The badge will then be issued without delay.||Long Term Support Team Service Support|
|3.||For all other cases, the correct Initial Assessment Form should be completed electronically with the person, depending on whether they are applying for a badge for an adult, a child or an organisation.||Assessor|
|4.||The assessment form will score each answer and indicate one of three outcomes:
|5.||The outcome should be explained to the person and they should be asked if they want written confirmation of this. If they do, the relevant standard letter should be printed there and then.||Assessor|
|6.||If the person is eligible without further assessment, the following steps should be taken:
Explain the outcome to the customer and that their blue badge will arrive within 10 working days.
|7.||If the person is not eligible, explain the outcome of the assessment and in what way they do not meet the criteria. Explain their right of appeal and how to appeal in writing to the Assistant Head of Service for Disability Services at Brunswick House. Record the refusal to issue a badge on the BBIS drive on the Northgate system and on CareFirst.||Assessor|
|8.||If the person needs an Independent Mobility Assessment to establish whether or not they are entitled to a badge, inform them of this and refer via email to the Occupational Therapy Service at the Disability Team:
|9.||Contact the person within 7 days to arrange the Independent Mobility Assessment.||Independent Mobility Assessor|
|10.||Carry out the Independent Mobility Assessment and inform the person of the outcome. Ask if they would like this to be confirmed in writing. If the outcome is that they are not eligible, explain in what way they do not meet the criteria. Explain their right of appeal and how to appeal in writing to the Assistant Head of Service for Disability Services at Brunswick House.||Independent Mobility Assessor|
|11.||If the outcome of the assessment is that the person is eligible for a badge, explain this to the customer and that their badge will arrive within 10 working days. Pass the details to the Blue Badge Co-ordinator.||Independent Mobility Assessor|
|12.||Upon receipt of the notification of eligibility, the following steps should be taken:
||Blue Badge Co-ordinator|