1. Policy
In order for a person to be eligible for registration for sight loss with the Local Authority, the person must be in receipt of a Certificate of Vision Impairment (CVI) which has been signed by their Consultant Ophthalmologist or surgeon at the hospital.
There are two categories of registration for sight loss:
- Sight impaired (partially sighted);
- Severely sight impaired (blind).
Eligibility for registration is the decision of the Consultant Ophthalmologist or Surgeon, not the specialist workers in the Disability Team.
Receipt of a signed CVI does not mean that a person is registered; further consent to be placed on the register is required from the individual. The adult will be contacted by a specialist worker from the Disability Team to gain consent and discuss registration.
2. Procedural Steps
| Step | Action | By Whom |
| Checking Registration Eligibility: | ||
| 1. | If a request for registration is received at the Wilson Centre or one of the Customer Service Centres, the person should be redirected to the Disability Team and all appropriate methods of contact given i.e. phone, fax, email etc. | Advice Officer or Duty worker in any team |
| 2. | Check on Liquidlogic to see if the person is already registered and update personal details. | Duty Sensory Worker, Disability Team |
| 3. | If the person has never been seen by a Consultant Ophthalmologist, they are not eligible for registration. Refer them to their GP for an eye test and ask them to call back once they have been seen at the Ophthalmology Department. | Duty Sensory worker, Disability Team |
| 4. | Registration log will be completed and number allocated to the person. | Specialist Worker, Disability Team |
| 5. | Liquidlogic classification will be updated and registration number recorded. | Specialist Worker, Disability Team |
| 6. | CVI allocated to named worker. | Senior Practice Advisor (Sensory) |
| 7. | The CVI will then be allocated to a named worker who will contact the person and arrange to complete a registration visit and, if appropriate, complete an assessment of their immediate needs. | Specialist Worker, Disability Team |
| 8. | Send the adult a yellow registration card, which states registration category, with a covering letter regarding possible concessions and how to apply. | Specialist Worker, Disability Team |
| 9. | Explain about any relevant services available to the person and gain consent to refer on to any services to assist in meeting the needs of the person. | Specialist Worker, Disability Team |
| 10. | Make follow-up visits as appropriate, to assess for, and produce, rehabilitation packages and equipment to meet the sight loss needs of the person. | Specialist Worker, Disability Team |
| 11. | Assess for additional support to meet the person’s sight loss needs. | Specialist Worker, Disability Team |
| 12. | All information will be provided in an accessible format such as E-mail, Braille, Large print, Moon, Audio. | Specialist Worker, Disability Team |
| Replacement Registration Cards: | ||
| 13. | On receipt of a request for a replacement registration card, check Liquidlogic to see if the adult is already registered and update personal details. | Duty worker, any team, or Advice Officer, Wilson Centre |
| 14. | If there is no record of an existing registration on Liquidlogic, refer the adult to their GP for an eye test and ask them to call back once they have been seen at the Ophthalmology Department. | Duty Sensory Worker |
| 15. | If they are registered, contact the Disability Services Team to request a replacement registration card. | Duty worker, any team, or Advice Officer, Wilson Centre |
| 16. | Complete the registration log and a new number will be allocated to the person. | Specialist Worker, Disability Team |
| 17. | Update the Liquidlogic classification and new registration number recorded. | Specialist Worker, Disability Team |
| 18. | Send adult a yellow registration card which states registration category, with a covering letter regarding possible concessions and how to apply. | Specialist Worker, Disability Team |
| 19. | Discuss hearing loss with customer to determine as to whether they require further assessment of their sensory needs. | Specialist Worker, Disability Team |
| Change of Personal Details: | ||
| 20. | If a person changes address or move out of the Local Authority area, the Disability Team should be informed so the disability register can be updated. | All Staff |
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