SCOPE OF THIS CHAPTER
All reviews should focus on the needs of the person, and look at whether the support commissioned or provided is achieving the outcomes the person wants or needs, as expressed in their support plan. Reviews should be proportionate to the degree of need, change and risk. They can be conducted through a meeting of stakeholders, a face to face meeting with the person or by telephone or online / digitally.
RELATED CHAPTER
1. Principles
The person is central to the review process, and should lead the decision making. If they do not have the mental capacity to make decisions directly, then consideration must be given to the appointment of an advocate and any decisions made should be demonstrably in their best interests (see Best Interests Decision Making chapter).
The outcome focused review will be led by the person as far as they are willing and able to do. It will draw upon information from the person and all relevant parties to identify which outcomes have been achieved, which have not and any new or different outcomes the person wants to achieve.
The review will also look at whether there need to be any changes to the support being provided to achieve the outcomes important to and for the person.
Outcome focused reviews should take place six weeks after the start of new support and at least once a year after that, although they can be held more often if required.
2. Procedural Steps
| Step | Action | By Whom |
| 1. | Four weeks before an outcome focused review is due, the person should be consulted to find out who they would like to invite. All service providers should be represented. | Social Worker/ assistant/occupational therapist/ sensory impairment worker |
| 2. | Prior to the outcome focused review, the worker should look at any previous reviews and the support plan to familiarise themselves with the person and their circumstances. | Social Worker/ assistant/occupational therapist/ sensory impairment worker |
| 3. | The outcome focused review should be proportionate to the degree of need, change and risk and can be conducted through a meeting of stakeholders, a face to face meeting with the person, by telephone online/ digitally. The review should cover two key areas:
|
Social Worker/ assistant/occupational therapist/ sensory impairment worker |
| 4. | An approximate date should be agreed for the next review (e.g. three months, a year etc). | Social Worker/ assistant/occupational therapist/ sensory impairment worker |
| 5. | Following the meeting, the worker should record details of the review and actions agreed in Liquidlogic and send a copy to the person within three weeks. | Social Worker/ assistant/occupational therapist/ sensory impairment worker |
